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The Sale Of Inferior Leather Shoes In A Shopping Mall Is Called "Misplaced".

2011/12/8 11:55:00 8

A shoe shop in the government channel has sold a pair of feet, which belong to different styles.

leather shoes

When customers find

shop

After the negotiation, the manager disagreed.

Ms. Xu, the consumer, complained to our readers hotline.


From the pair of shoes shown by Ms Xu, there is a very clear gap between the two shoes. The colors are different.

style

There are different labels on the inside of one shoe. The other is "three no products". The label on the sole of the shoe is not marked with material, and no invoice is issued at the time of sale.

Ms. Xu said angrily, in December 1st, she bought shoes at the shop, and the saleswoman put a pair of samples of women's leather shoes with light brown color to let Ms. Xu try them on properly, then they went to the warehouse to get their shoes. After returning, they didn't show it to Ms. Xu again.

After Ms. Xu paid the shoes, she found the two shoes were of different styles and colors after opening the packaging.

I didn't expect the salesperson and the store manager to go away when they saw it, and they dragged on for half an hour, and no one spoke to Mrs. Xu. She had to go to the cashier again to find out the manager's representations, but the manager said impatiently, "this is the wrong one, and I gave it back to you."

Ms. Xu could not accept this attitude. There was a dispute between the two sides. The salesperson even threatened to complain.


Subsequently, this newspaper reader hotline contacted the person in charge of the shop. For Ms. Xu, he proposed that the shop sell three products and so on. The other side said that the shoes were mistaken and could be exchanged. It may be a salesman's fault, but the shop did not sell three products, and the shoe box should have the place of production.

For such an explanation, Ms Xu said she could not accept it. She thought that the sale of goods was not invoiced and shoes were not identified, and such shops should be standardized.


Yesterday afternoon, after many communication between the two sides, the person in charge promised to "withdraw one compensate one" and compensate Ms. Xu's corresponding loss.

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