Sales Skills: Remember That Top Selling Is A Great Chat Player

In a sales process, the most inevitable is the need to convince customers, first-class Sales experts Must be a top-notch persuader.

Sometimes the purpose of communication is to exchange feelings, but in the process of sales, it is more about selling one's own views, which is identification, acceptance and transaction. The process of sales is the process of persuasion.

　　 ▶ Real sales have no opposing positions, no buyers, no sellers.

　　 ▶ Real sales is to solve problems for each other in good faith.

　　 ▶ Real sales don't need to convince the other party.

　　 ▶ The real sale is what we say is what the other party wants to hear, and what we sell is what the other party wants.

　　 ▶ Real sales, after the success of the other party will say thank you.

Many people think that sales is a very difficult process. Once you understand the way of sales, your feelings about sales will change. Sales are full of pressure, sales need to persuade each other, and sales are very hard. I am changing your view on sales. You think you are asking for others. In fact, you are doing a valuable and meaningful thing. If you can succeed, you can gain more trust from one person. Even if you fail, you will give yourself a vivid lesson.

Top selling has only two steps:

First: Understand each other's needs and concerns 。

Second: use our expertise, products and services to meet each other's needs and relieve their concerns.

The biggest gain of sales:

It's not about the Commission, it's not about promotion, it's not about increasing the capital to show off, it's not about completing the task. The biggest harvest of sales is: you have a trust in your life!

The biggest enemy of sales:

It's not the competitor, it's not the price is too high, it's not rejecting your customers, it's not the company's system, it's not the product's bad. The biggest enemy is your complaint.

In a word, as a salesman, keep the following points in mind!

01. Very confident

If the sales master sufficient furniture knowledge and real customer information, they can speak confidently in front of customers, because if they are not confident, they are not persuasive. With confidence, the sales staff can make a clear and strong ending at the end of the speech, so as to give the other party certain information, such as "it will certainly satisfy you".

02. Repeat what you said

What the sales staff said will not stay in the other party's memory. Moreover, most of the time, even the emphasized part is only through the other party's ears without leaving any traces of memory, which is difficult to do as one wishes. Therefore, if you want to emphasize the important content of the explanation, it is better to repeat it and explain it from different angles, which will make the customer believe and deepen the impression of what you said.

Remember: from different angles, use different ways of expression to explain what you emphasize.

　　03、 Be honest and infect customers

Only relying on the fluent words and rich knowledge of sales staff can not convince all customers.

　　 ▶ "Very talkative."

　　 ▶ "Can this salesman be trusted?"

　　 ▶ "This kind of service is very good, but is it only like this in the beginning?"

　　 ▶ "This sounds like a template for memorizing. Does he say that to everyone?"

　　 ▶ "It's not reliable to be so glib!"

Customers will have all kinds of questions and anxieties. To eliminate anxiety and doubt, the most important thing is to treat each other honestly. Therefore, we must be full of self-confidence in the company, products, methods and ourselves. The attitude and language should show the connotation, which will naturally infect the other party.

Learn to be a good listener

In the process of sales, try to encourage customers to speak more and turn themselves into an audience, and they must have such psychological preparation, so that customers feel that they are choosing and buying according to their own will. This method is a wise sales method.

Forced sales and boasting will only make the customer feel unhappy. You must have a serious attitude to listen to the other party's opinions, and don't interrupt the other party's speech.