SF Hong Kong Strengthens Cooperation With OK Convenience Stores To Meet Customers' Demand

According to the news on March 22, the official website of SF express released the update notice of cooperation points. According to the announcement, in response to the increasing demand of customers for self mail and pick-up service during the epidemic period, SF Hong Kong and OK convenience stores have strengthened cooperation. From March 4, 2022, 14 more ok convenience stores have been added to join the SF cooperation point network. Nearly 300 OK convenience stores have become SF cooperation outlets, providing more locations for customers to choose and receive.

Specifically, the 14 OK convenience stores with SF Hong Kong were located in Tai Po District, Yau Tsim Mong District, Kwun Tong District, Sham Shui Po District, Islands District, Kwai Tsing District, central and Western District, Eastern District and Wan Chai District. Business hours are from Monday to Friday - 24 hours, and weekends / public holidays - 24 hours.

It is worth noting that SF Hong Kong announced the further resumption of door-to-door collection service yesterday. According to the announcement, from March 18, 2022, SF Hong Kong will further resume the door-to-door collection service from the existing industrial and commercial areas to residential and remote areas (except for some buildings in designated areas). Among them, the collection services of all isolation centres, community treatment facilities and buildings with confirmed cases in the past 14 days are still suspended.

Specifically, buildings in the designated areas include central and Western District, Hong Kong Island East, Lai Chi Kok, Tai Kok Tsui, Prince Edward, Mong Kok, Kwai Chung, Tsing Yi, Sha Tin, Ma On Shan, Sai Kung, Tai Po, Fanling, Yuen Long, Tuen Mun and Discovery Bay.

It is worth noting that when customers place orders on SF Hong Kong sfhk app, wechat and official website, if the address is within the scope of the designated building, a prompt message will be displayed to remind the customer of "on-site collection suspension". If using SF outlets, customers should fill in SF outlet code in the sender's or receiver's address column when placing an order. They can also check the real-time status of the express through SF Hong Kong's official website and sfhk app's "search" function to understand the new situation of the express.

It should also be noted that the deadline for express delivery in industrial and commercial areas is 19:00 from Monday to Friday, and 16:00 on Saturdays, Sundays and public holidays. For residential and remote areas, the deadline is 15:00 from Monday to Friday, and 15:00 on Saturdays, Sundays and public holidays.