The Shopping Guide Is Good.

When customers repeatedly make purchase signals but hesitate to make up their minds, they can adopt the skill of "two choices one".

For example, when your customers are looking for three pairs of shoes with different styles or styles but different colors, and try them on for more than three times, they are not determined to buy them. Then you can ask the guide to tell the customers, "do you want the black ones or the brown ones?" or say, "are you buying a pair or two pairs?"

Many customers do not like to pay quickly, even if they want to buy it. He always wants to pick it up and spin around in product color, leather, style and even origin.

At this time, the smart shopping guide will have to change his strategy. For the time being, he will not talk about payment. It is best not to mention the word "buy". Instead, he will enthusiastically help the other party to choose. Once these problems are solved, your business will be implemented.

The more people can't get what they can't buy, the more people want it and buy it.

You can make use of this "fear of not buying" mentality to promote business.

For example, let the shopping guide say to customers who hesitate to decide: "this product is only the last one, and it will no longer be purchased in the short term, you will not buy it."

Or "today is the cut-off date for the preferential price. Please seize the opportunity and you will not be able to get the discount price tomorrow."

Customers want to buy you.

But if you don't have confidence in it, you can suggest that she try it first.

As long as she has confidence in the product, though she may have some difficulties in buying it, she may come to buy us next time.

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This skill of "try to see" can also help customers make up their minds to buy.

Some customers are naturally indecisive. Although he is interested in our shoes, he hesitant to make decisions.

At this point, you might as well deliberately pack your shoes and make them look like you want to take them away.

This act of pretending to leave can sometimes prompt the other person to make up his mind.

When

When a product is untimely, it is necessary to use rhetorical questions to facilitate sales.

For example, the customer asked, "do you have red shoes?" at that time, the guide could not answer, but instead asked, "sorry, the manufacturers did not produce, but we have white, brown, pink, and in these colors, which one do you prefer?" at this point, as long as the customer can tell which color is better, he basically agreed to buy it.

After trying these skills, you can't move the other party. You have to use killer steel to cut the Gordian knot and ask the customer to buy it directly.

For example, she packed the goods she chose but had not paid the bill, and said, "if you want to have time to cook for your husband and children, buy it quickly!"

When you are wasting your breath, it is useless to use all your talents. If you can not see this business, you may as well try this method.

For example, "Miss, although I know that our products are absolutely suitable for you, my ability is too poor to convince you, and I admit defeat.

However, would you please point out the shortage of our products and let us have an opportunity for improvement? "Such humble words can not only easily satisfy each other's vanity but also eliminate the antagonism between them.

She will encourage you when pointing to you, so as to cheer you up, maybe she can afford to buy a pair of shoes.