Mercedes Benz Is A Big Event. Textile Companies Do Not Reflect On It?!

Recently, a "Mercedes Benz female owner crying rights" video continued micro-blog hot search, fermentation became the most serious public opinion events in the past two days.

The latest development of the incident is that the female vehicle owner has been leaked and received a lot of threatening and threatening news.

In addition, the new car is suspected to be a stock car that has been in storage for ten months.

The cause of the incident is a video.

In the video, a female car owner sits on the hood and sobbed. In order to celebrate his 30 birthday, he bought a Mercedes Benz in Xi'an Mercedes Benz 4S store, and found that the engine had leaking oil before the car had left home. It was 660 thousand.

Since then, within 15 days, she has repeatedly communicated with 4S shop, but was told that she could not refund or to change her car. She could only change the engine according to the "three car package policy".

Female owners in the business and communication, dial 110, contact the industry and Commerce Bureau and other attempts have no fruit, finally choose to sit on the top of the car, in the 4S shop "spilt".

She said with grief and indignation, "I am a educated person and graduate student, but I feel that it has given me decades of education to be humiliating."

It is not feasible to make sense here. Only by crying and spying, can we safeguard the rights and interests that she deserved.

A cultural man was forced into a "Shrew".

After the ferment of the incident, in April 12th, the 4S shop claimed that it had reached a settlement with the owner and was publicly retorted by the car owner.

Although the Xi'an industry and Commerce Bureau and many other departments have been involved in this matter, up to now, the two sides still have not reached an agreement.

Looking back at the question of "Mercedes Benz female owner crying out for rights", which link is there a problem?

How can the user's grievances be compensated?

Why is it so simple now?

The bottom line is the source.

No attention to quality management!

Quality is the life of an enterprise. Please strictly control the quality of products.

Excellent and effective production management capability is the center of manufacturing enterprises. The management of workshop and manufacturing department directly affects the completion of various indicators such as quality, cost and delivery time. With the coming of the era of meager profit and the tendency of organizational structure to be flattened, workshop management will play an increasingly important role in textile enterprises.

How to carry out workshop management and production process control

The importance of quality

"Quality is the life of an enterprise". This is a conclusion drawn from experience or lesson from many enterprises.

If the product quality is not well done, it will eventually be rejected by consumers and eliminated by the market. If the product is not sold, the enterprise will go bankrupt and close. Therefore, the quality of the enterprise is vital to the survival and survival of the enterprise.

The importance of quality can not be ignored: Rework due to quality problems affects not only the production schedule, but also the employees' work emotions, which will lead to more problems and the production schedule will be further affected.

The progress of production can not keep up with and directly affect the delivery date, which will affect sales and even lead to lost orders. Then the factory will not be able to create profits. Where will our wages come from without profits?

Then the quality is not only related to the rise and fall of the company, but also to our vital interests.

Two, how to control good quality

To control quality, we must first establish the concept that quality is made, not checked out.

1. pre Education (prevention)

Control from the source, focusing on pre education, production management personnel in arranging daily work or in the process of checking the sample, each product has been familiar with the technology, and after the antenatal meeting, there are also solutions and measures for technological difficulties.

Then organize the group's prenatal meeting to communicate everything we know to our grass-roots staff in time, and make a detailed explanation in combination with various specific process requirements and the company's product quality requirements, so that everyone can understand what is right, what is wrong, and what extent to be qualified, what punishment will be done, and so on.

Rectification in 2. cases

When employees have a goal, some will go to work hard to achieve it; however, some may not understand or have a poor sense or limited technical ability, and can not do what we want. Then, our production management personnel are required to help and supervise the follow-up. In particular, when each batch of new products is in the initial stage of operation, we should follow up the inspection from the first process, correct the wrong methods or bad habits in time, and ensure that every process is passed to the next process.

We followed up the inspection and guidance until the finished product.

If we are really in line with the situation, we believe that there will be very little rework after the finished products.

In this way, the employees are happy and the process is easy.

3. summary afterwards

If the rework phenomenon is caused by technical factors or material causes, we should give feedback to the technical department or quality control department in time, so that it can help solve and record the archive as a reference for future similar problems.

Three. Responsibilities of team leader

One

Ensure that the machinery and equipment in this group are neatly placed, and the machine and the table are clean and oil-free; the production group is the smallest organization unit in the factory, and the most important manager of the unit is responsible for all matters in the group. Moreover, as a grass-roots manager, it is the person who knows the first scene most clearly.

Two

Ensure that the production process is smooth: This is very important. The team leader must be familiar with every employee in this group. Just like familiarity with his family members, we need to know not only the technical ability of employees, but also the temperament and merits and demerits of employees.

Three

Record of output quality is clear: in production, we record the output clearly, but the quality record is not so concerned.

We do not realize the importance of quality records quality records are the basis for quality assessment of employees in the process, and also the basis for improving our production quality management. With detailed quality records, we can quickly find out the causes of problems and make improvements and preventive measures according to statistical analysis. At the same time, these records can serve as reference and reference for similar problems in the future.

Four

Guidance and supervision of employees' work: leaders as the grass-roots cadres in factories are most familiar with the first production site. The team leader must understand the technical conditions of each team member and teach students in accordance with their aptitude.

Therefore, a group leader's production skills and management skills directly affect the technical quality of the robot and even determine the machine's quality. The growth and speed of a production team member directly reflects the team leader's ability.

In addition, most of the quality problems are not caused by technical factors but consciousness problems. Therefore, when leaders are conducting technical guidance, they should also cultivate their quality consciousness.

Good phenomena are strongly advocated, and bad behaviors are stopped and corrected immediately.

Five

Workshop management and QC cooperation: QC is the quality control representative of quality control department, on behalf of the quality control department to guide and urge the workshop to carry out production quality management and control.

Therefore, QC has the right to correct the unreasonable phenomena in the workshop.

For the criticism or suggestion of QC, the team leader must accept that if the QC's criticism or suggestion is incorrect, it can be reflected to the quality control department or the workshop supervisor, but not to contradict or abuse in person.

In addition, we should also fully realize that QC is helping us to carry out quality management. In order to really improve the quality of products, the key lies in improving the quality consciousness of ourselves and our employees, as well as our quality management techniques.

At the same time, we should also realize that production and quality are not contradictory. If quality control is strictly controlled at the initial stage of production, the reduction of rework rate can effectively increase production.

Four. The inspection duties during the process (after the establishment of the Deputy Group Leader).

The inspection function in the process is to ensure that the semi-finished products or finished products flowing to the rear road must be qualified.

The rest is the problem of working method: the inspection in the process is not only to check the semi-finished products or finished products, but also to extend further. That is to say, from the beginning of the operator's first process, the quality tracking of every process is not allowed to be done, and the details are achieved.

We believe that the finished products will no longer need to be checked again and again, and there will be no quality problems. In this way, the employees will be happy and the process will be relaxed.

As mentioned earlier, the team leader must cooperate with QC's work. The inspectors in the process must cooperate with QC's work and correct the quality problems raised by QC in time.

If there is any objection, it can be reflected to the leader or supervisor.

Five. Responsibilities of operators

Our textile production workshop is a multi task sequence flow shop. The quality of process and semi finished products is also the center of the whole product quality. The completion of process indicators is an important guarantee for the whole production process. Therefore, all personnel in the textile workshop must strictly implement the following production responsibility system:

One

Before the product is put into operation, it must be familiar with the specification requirements: quality standards, process operation requirements, technical courses should listen carefully, remember carefully, be familiar with the requirements of this process, be familiar with the requirements of the upper and lower processes, do not know and ask questions, and are not allowed to put into production without knowing all the requirements.

The first product must be handed over to the team leader or master, and QC can only be put into production in batch without qualification.

Two

Strict process operation requirements: according to specifications, according to the requirements of process operation, it is completely responsible for quality mistakes and accidents that violate the requirements of process operation.

Three

Adhere to the quality inspection standard: strictly according to the standard requirements of production, the quality of the process, strict self-examination and identification, responsible for the next process, the quality of the process should be strictly checked, such as the problems left over in the process, this process does not check the quality of the accident, the process is responsible, the first responsibility for their own rework, second responsibility for the economic responsibility for the repair loss.

Four

Quality problems timely rework: to make sure that the remanufactured products are not allowed to stay overnight after repair, and do not repair or refuse to repair in time, the downtime education time is deducted from the corresponding wages, and the circumstances are serious according to administrative disciplinary action.

Five

In strict accordance with the directive production: in particular, the main process, product protection, prevent product dumping errors, the next process is responsible for the above process, and the errors caused by taking advantage of the advantages and disadvantages are the responsibility of the parties concerned.

Six

Efforts should be made to complete and overfulfill the production tasks: set up the correct thinking of the first group and the latter, obey the assignment, and do not select jobs and processes.

Six. Change of production quality control consciousness

One

Two

In each group, we must get rid of the thought of dependence (that is to say, QC should be investigated thoroughly and waited for him to find out again).

Three

All process inspectors and QC should monitor every production process and every process. They are not allowed to focus their efforts on checking the finished products.

At present, the focus of the work is to control the quality of the semi-finished products. Therefore, the inspectors should pay special attention to the reprocessed goods returned from the IPQC spot check. They will be held responsible by the inspectors. What we have to do is to do everything possible to make the products produced completely qualified.

Everything can only be laughed at in the end if you only pay attention to yourself.