Su Ningpin Controlled 818 Lines Of Defense, And More Than 20 Merchants Were Discouraged.

Recently, Su Ning controls the quality evaluation, after-sale service and return rate as an important reference. Before the beginning of 818, it launched a field inspection for more than 1000 merchants.

It is understood that these merchants are mainly distributed in the provinces with e-commerce developed in Guangdong, Fujian and Zhejiang provinces. Among them, more than 20 merchants have three products, no entity warehouse, and other platforms. At the same time, more than 30 businessmen were unable to meet customer service during the event because of staffing problems and were prohibited from participating in the 818 activities.

Before the arrival of 818, Su Ning product control also released the "Fire plan" recently, and launched the four major quality control policies, namely, "eliminating the defects, supervising the whole process, ensuring the quality of products, and promoting quality excellence", so as to enhance the overall quality level of suning.com platform and kill the quality problem in the cradle.

According to Su Ning's head of product control, "Fire plan" is called the 818 most stringent quality control management over the years. In addition to discouraging disqualified businesses, suning.com joint authoritative third party agencies, through voluntary accreditation standards of authoritative organizations, Standard commodities, set up standards better than the national standard, new and non-standard commodities, set up Suning standards and other measures, conduct the "good quality certification" marking work, and report on the details page of the products.

In addition to the "Fire plan", under the background of full field smart retailing, suing product control has set up a special inspection team for the offline industry format, and has developed a comprehensive audit plan to conduct internal inspections nationwide.